Servicing & Aftercare

How do I know different service intervals, what platform to use?

How do I look up the equiveleant of a ESIGI print when we no longer have ESIgi?

How do I quote on a service for a non branded car?

Will we be able to reset service lights on all makes and models of car?

Will there be outsourced training courses to complete to be able to further ourselves in our positions and to keep us up to date and to keep the Technicians with their qualifications?

Will we still do trade parts?

As we have a fully qualified electric technician will we still be servicing electric cars?

What are we going to be using as loan cars? Will we still have loan cars?

Will you still be regulated by the FCA

Is it still the same owners at PDH?

Is there a complaints department at PDH?

Will my car be valeted?

Will you charge me for delivery or collection?

Do your sell parts and accessories?

Do your used cars come with an MOT?

Do you still offer while you wait service?

Have you lost the Fiat Franchise?

I’ve only just picked my car up, I feel let down?

Will you give me the same service as before?

Are you still open 7 days a week?

Are you any different from Halfords / Kwikfit?

Will your service affect my warranty?

Will you still stamp my service book?

What is your hourly rate and how is it different to before?

What benefits do I get bringing my car to you?

I brought my car from PDH can I have it repaired there?

Who are Stellantis?

Do you think you will get another franchise?

Do you still have the same staff?

Is the quality of work the same?

What are the differences between you and a franchised dealer?

Will you still use Fiat genuine parts?

Will I still get a courtesy car?

Are your mechanics manufacturer trained?

Will my service / repairs be guaranteed?

Why didn’t you tell me before?

If everything is the same, why are you not having the franchise?

Can you carry out recalls?

Should I worry that you will not be able to look after my Fiat?

What difference will this make to me?

Will your prices go up?

Do you accept service plans?

Can you carry out warranty work?

Can you still service my car?

How often should you service your car?